An IT provider supports four SMB clients (60 PCs) and pilots Wolfeye as a lean live monitoring solution alongside a forensic/insider-threat-focused platform like Veriato. Internal model scenarios suggest a different cost structure and additional service revenue opportunities.
“Our current tool captures keylogs, emails, chats, screenshots and AI risk scores – but what I really need in day-to-day work is a simple live view of what is happening right now, without huge data volumes.”
This is how an IT provider managing around 60 hybrid PCs in a mid-sized manufacturing company described their situation.
One possible alternative or complement: Wolfeye – focused on data-light live monitoring without full-blown forensics.
No keylogging, no email or chat content analysis, no complex risk reports – instead, short-interval live updates.
Internal example calculations indicate potential cost and productivity benefits with setup in just a few minutes per PC.
The comparison below is based on publicly available information about Veriato (e.g. vendor site and review platforms such as G2/Capterra, as of 2025) plus model scenarios – it is not legal, financial or product advice.
Wolfeye vs. Veriato – Comparing forensic insider-threat analytics and live monitoring for SMBs & IT providers
Veriato (formerly SpectorSoft) is specialised in insider threat detection and digital forensics – offering features such as keylogging, email and chat monitoring, frequent screenshots, behavioural analytics, risk scoring, extensive forensic reports, DLP integrations and compliance exports.
On review platforms like G2 and Capterra (as of 2025, with overall positive ratings), many organisations highlight the depth of forensic insight and incident reconstruction. At the same time, some reviewers mention that setup, configuration and ongoing analysis can be time-consuming and may be better suited to larger environments with explicit compliance requirements.
SMBs with 10–100 PCs often ask their IT partners: “Do we really need full insider threat forensics with keylogging, or would a data-minimal live monitoring solution be sufficient for our use case, as long as we can see screens in critical moments?”
Wolfeye deliberately focuses on live screen visibility with reduced data storage. It does not perform keylogging or analyse email/chat content, and instead emphasises straightforward real-time views of what is on the screen.
In practice, installation typically takes only a few minutes per PC. Wolfeye can be configured to start automatically and run in the background with an unobtrusive Task Manager entry (e.g. “System Service”) – always subject to applicable labour and privacy laws in the respective jurisdiction. Through the cloud dashboard, administrators can monitor 5 to 500 PCs live with short update intervals and browser access.
Rather than hundreds of forensic reports, the emphasis is on real-time transparency: managers and IT teams can see what is happening on screens and react immediately – for example in security-related situations or recurring distractions. IT providers can package Wolfeye as a managed live monitoring service with their own pricing and SLAs.
In many cases, Wolfeye is priced in annual per-PC licence models (e.g. 80 USD/PC/year in internal example calculations; for concrete and up-to-date prices, please refer to the website). All amounts mentioned are model values only, not binding offers.
This video shows how Wolfeye displays screens live in real time – with short update intervals, a central dashboard and optional remote access. This is particularly relevant if you already use a forensic/insider-threat tool like Veriato and want to test a simple, operator-friendly live view.
Video: Wolfeye Live Monitoring – Real-time screen visibility as a lean alternative or complement to forensic insider-threat platforms (YouTube)
The following scenario is a simplified model example. It does not describe a single real customer one-to-one but reflects typical feedback from IT partners:
An IT provider supports four SMB clients with a total of 60 PCs. They use a solution like Veriato to obtain detailed forensic data and logs if an incident occurs. Licensing is billed per user/month, and internal time is spent on setup and data management.
In a pilot, the provider adds or partially replaces this setup with Wolfeye. In the internal model, they work with fixed annual per-PC amounts. Wolfeye provides quick live insights, while specialised forensic tools remain available where in-depth incident analysis is needed. Assuming that faster intervention and improved focus can increase effective productive time from around 60–65 % to the 80–85 % range, the model suggests noticeable productivity effects.
For the IT provider, this creates additional recurring revenue when Wolfeye is offered as a separate live monitoring service. Important: all numbers are illustrative examples, not forecasts or guarantees.
| Criteria | Veriato (example) | Wolfeye (example) | Potential Wolfeye Advantage |
|---|---|---|---|
| Primary focus | Insider threat forensics, keylogging, compliance reporting | Direct live screen monitoring | Fast visual control |
| Data basis | Keylogs, content, screenshots, analytics | Live screens + optional history | Less data depth, more overview |
| Licence model | Often per user/month (insider-threat suite) | Annual per-PC licence | Predictable fixed costs |
| Complexity | Rich configuration & reporting | Lean dashboard with live focus | Quick start for SMBs |
| IT provider role | Forensic configuration, compliance consulting | Managed live monitoring & coaching | Clear, packaged services |
| Data storage | Large volumes under full logging | Reduced storage possible (live-oriented) | More data-minimal deployment |
Before: Strong focus on forensics and logging, decisions mainly based on historical data, regular effort spent reviewing and interpreting reports.
After: Added live transparency: anomalies can be spotted and addressed immediately. The mentioned productivity improvements are model assumptions, not guaranteed outcomes.
Veriato is strong where organisations need comprehensive insider threat forensics, compliance evidence and detailed incident reconstruction. In discussions with IT partners, however, some SMB clients express a wish for less deep logging and a more straightforward live view that helps with day-to-day decisions.
Wolfeye can serve as a lightweight complement here: a central live dashboard, clearly defined access controls and transparent communication towards employees, together with a licensing model that many SMBs find easy to budget. Where full forensics are needed, Veriato or similar tools remain the primary solution – Wolfeye covers everyday live visibility.
For IT providers, this creates a modular portfolio rather than an either/or decision, allowing them to combine forensic depth and live transparency according to each client’s risk profile and legal environment.
When thinking about ROI, many IT providers look at several levers instead of a single number:
– Cost model: Per-user monthly fees for an insider-threat suite vs. annual per-PC licences.
– Internal effort: How much time is spent interpreting forensic reports versus running quick live checks?
– Response speed: How quickly can managers intervene once they see what is happening live on screens?
Based on these factors, partners often build their own ROI calculators: how many analysis hours are saved, and how does faster intervention influence productivity, error rates and security incidents?
All figures mentioned in this article are model examples only and do not represent guaranteed savings.
Conclusion: Veriato is a specialised platform for insider threat detection and forensics and is used by organisations that require precisely this depth. Wolfeye deliberately focuses elsewhere: direct live monitoring with reduced data storage and a licensing model that many SMBs and IT providers find easy to budget.
This article is intended to help you choose the right combination of forensic tooling and live transparency for your clients – in some cases with Veriato centre stage, in others with Wolfeye, and in many cases as a complementary setup. All figures and scenarios are non-binding examples based on publicly available information (as of 2025) and internal model calculations. Veriato is a third-party product; all brands and logos belong to their respective owners, and there is no endorsement or partnership implied.
Note: Wolfeye is monitoring software. Its use is subject to local laws (especially labour, IT security and data protection law). All prices, productivity and ROI figures mentioned are non-binding model examples and not guarantees. This article does not constitute legal, tax or financial advice. Veriato is a third-party product; the comparison is based on publicly available information (as of 2025).