An IT provider supports two SMB clients (35 PCs) and pilots Wolfeye as a live monitoring solution alongside a screenshot-based tool. In internal model calculations: more real-time transparency, a different cost structure and additional recurring revenue streams.
“Monitask takes screenshots every 10 minutes – but I want to see live what is happening right now, without delay.”
That is how one IT provider managing 35 hybrid PCs described their situation.
One possible complement or alternative: Wolfeye – focused on real-time live screens.
No mandatory screenshot intervals, no complex task management, but short-interval live updates.
Internal example calculations suggest: potential productivity gains, clear annual pricing and setup in just a few minutes per PC.
The comparison below is based on publicly available information about Monitask (e.g. vendor site and review platforms such as G2/Capterra, as of 2025) plus model scenarios – it is not a full market analysis or individual advice.
Wolfeye vs. Monitask – Comparing live monitoring and screenshot reports for SMBs & IT providers
Monitask is designed for time tracking and screenshot monitoring – automated screenshots (e.g. every 5–10 minutes), app and website usage tracking, productivity reports, task management and activity levels (no full keylogging, but keyboard/mouse activity).
Many companies value exactly this combination of time tracking and reporting. On public review platforms like G2 or Capterra (as of 2025, with generally positive ratings), Monitask is frequently praised for ease of use and reporting features. At the same time, some users mention that they primarily receive past-oriented data (screenshots, reports) and that a live view of screens could be helpful for immediate intervention.
SMB owners who want to quickly understand what is happening right now, without analysing lots of historical data, may therefore ask: “Is there a complementary live monitoring option that is easy to budget and can be resold by IT providers with their own markup?”
Wolfeye focuses on live screen monitoring with lean data storage.
Installation typically takes only a few minutes per PC. Wolfeye can be configured to start automatically and run in the background with an unobtrusive Task Manager entry (e.g. “System Service”) – always subject to applicable labour and privacy laws in the respective country. In the cloud dashboard, administrators see all screens live, with short update intervals and a central overview for 5 to 500 PCs.
Instead of detailed time reports or task management, the emphasis is on real-time transparency so that you can respond in the moment – for example when distraction apps or unclear windows appear. IT providers can package Wolfeye as a dedicated live monitoring service and resell it with their own markup.
For orientation, Wolfeye is often offered with annual per-PC licence pricing (e.g. 80 USD/PC/year in example calculations; for concrete, current prices please refer to the website). All amounts mentioned here are model values and not binding offers or guarantees.
This video shows how Wolfeye displays screens live in real time – with short update intervals, a central dashboard and optional access on the go. This can be interesting for organisations that want to complement time-tracking tools like Monitask with a live monitoring option.
Video: Wolfeye Live Monitoring – Real-time screen visibility as a complement to screenshot-based tools (YouTube)
The following scenario is a simplified model example. It does not describe a single real customer one-to-one, but summarises typical feedback from IT partners:
An IT provider supports two SMB clients with a total of 35 PCs. Until now, a screenshot-based tool like Monitask has been used, primarily delivering time tracking and reports. In the model calculation, user-based subscription costs accumulate over the year, alongside time spent regularly reviewing screenshots.
The provider introduces Wolfeye as an additional live monitoring tool. They model fixed annual amounts per PC and continue to use Monitask for detailed time reports while turning to Wolfeye for situational live insights. In this example, productivity is assumed to move from around 65–70 % into the 80–90 % range, thanks to faster intervention, focus blocks and immediate feedback.
For the IT provider, recurring revenue arises when Wolfeye is bundled as a managed service with markup. Important: All figures are illustrative examples only and not forecasts or guarantees.
| Criteria | Monitask (example) | Wolfeye (example) | Potential Wolfeye Advantage |
|---|---|---|---|
| Main focus | Time tracking & screenshot reporting | Live screen monitoring | Immediate reaction possible |
| Data basis | Screenshots + activity data | Live screens + optional screenshots | Less report post-processing |
| Licence model | Often per user/month | Annual per-PC licence | Straightforward fixed-cost budgeting |
| Perspective | Past-oriented analysis | Operational real-time steering | Proactive interventions during the day |
| IT provider role | Report analysis/support | Managed live monitoring with markup | New service packages possible |
| Data storage | Screenshots & logs | Reduced storage (live/history as needed) | More data-minimal in many setups |
Before: Focus on historical reports and screenshots, decisions often made with a delay, regular report analysis.
After: Added live transparency: anomalies can be spotted immediately without waiting for the next screenshot batch. The productivity values mentioned are model assumptions, not guarantees.
Monitask covers an important need with time tracking, activity levels and reports – especially where working time and project work have to be documented. In discussions with IT partners, however, some clients express a desire for an additional live view to react immediately instead of analysing reports afterwards.
This is where Wolfeye can help: you install the software once, configure a central dashboard and then offer it as “Managed Live Monitoring”. Monitask remains the tool for time tracking and reporting, while Wolfeye delivers the live perspective. For some clients, only one of the tools may be necessary; for others, a combination works best.
The key benefit for IT providers: you can build your own service package with recurring revenue, without speaking negatively about Monitask – instead, you position Wolfeye as an additional option in your monitoring toolkit.
Rather than focusing on a single headline number, many IT providers consider several levers:
– Licence model: Per-user monthly pricing vs. annual per-PC licences.
– Time spent: How much time goes into report analysis versus quick live checks?
– Reaction speed: How quickly can managers intervene when they see what is happening live?
Based on these factors, partners often create their own ROI calculators: how many analysis hours can be saved, and how does faster intervention impact productivity?
All values mentioned here are illustrative examples only and do not constitute financial or legal advice.
Conclusion: Monitask is a strong solution for time tracking and screenshot-based reporting and is valued by many organisations for exactly that. Wolfeye deliberately positions itself differently: real-time transparency via live screens with reduced data storage and a licence model that many SMBs and IT providers find easy to budget.
This comparison is intended to help you choose the right combination of tools for your clients – in some cases Monitask alone, in others Wolfeye, and in many cases a mix of both approaches. All numbers and scenarios are examples only, with no guarantees, based on publicly available information (as of 2025) and internal model calculations. Monitask is a third-party product; all brand names and logos belong to their respective owners.
Note: Wolfeye is monitoring software. Its use is subject to local laws (especially labour and data protection law). All prices and effects mentioned are non-binding examples and not guarantees. This article does not constitute legal, tax or financial advice. Monitask is a product of a third party; the comparison is based on publicly available information (as of 2025).