Real Results: 3 Case Studies – How SMBs Increased Productivity 25–40 % with Live Screen Monitoring
No theory. Three real companies from Mexico, Peru and Chile that reported 25–40 % productivity gains in under 12 months using Wolfeye.
Three real companies from Latin America – 25–40 % productivity gains (self-reported)
Everyone promises “higher productivity”.
Here are three Latin American companies that actually achieved it – with hard numbers, real quotes, and the steps they took with Wolfeye live screen monitoring.
Normal SMBs like yours: 18–70 employees, hybrid/remote, standard IT.
The results in these examples: productivity increases in the 25–40 % range in the first year – based on their own internal metrics, not guesses.
Case Study 1: Digital Agency (Mexico City, Mexico) – +35 % in 8 Months
Company: 32-employee full-service digital agency (web, ads, social media)
Before Wolfeye: 59 % productive time, constant delays, “Where is the campaign?” chaos
After Wolfeye (self-reported): 79 % → +35 % productivity
- Founder installed Wolfeye on all 32 PCs himself in one afternoon
- Used live view only when tasks were late → immediately saw who was stuck on Instagram or WhatsApp
- 100 % transparent policy from day one
- Result: overtime dropped 48 %, client delivery 99 % on time, team morale actually improved
- Quote: “I finally stopped being the bad guy who has to chase everyone.”
Case Study 2: Software Development Firm (Lima, Peru) – +28 % in 7 Months
Company: 45-employee custom software & mobile app development company
Challenge: Developers spent hours on YouTube/Reddit during sprints
Solution: Team leads got live access only to their own developers
- Quick private coaching instead of public shame
- After 90 days (internal tracking): focused coding time rose from 4.3 to 6.4 hours/day
- Sprint velocity +28 %, bug rate -34 %
- Employee acceptance: 97 % (anonymous survey)
- CTO: “We don’t watch every second – we just see instantly when someone needs help.”
Case Study 3: B2B Call Center (Santiago, Chile) – +41 % in 10 Months
Company: 70 agents, tech support & sales (100 % remote)
Before: Average handle time 21 minutes, lots of idle time and social media
After Wolfeye rollout via their MSP (self-reported):
- Supervisor dashboard with live thumbnails of all 70 screens
- Red flag alerts for more than 8 min idle
- Result: handle time down to 12.4 minutes → +41 % productivity
- CSAT from 81 % to 95 %, churn of top agents dropped 62 %
- MSP now earns ~$105/PC/year in passive recurring revenue
See the Exact Dashboard These Companies Use Every Day
Watch how supervisors and founders use Wolfeye in practice – live thumbnails, instant zoom, mobile access, multi-monitor support.
Video: Real Wolfeye dashboard in daily use – Latin America & worldwide
What All Three Companies Did Exactly the Same
- 100 % transparency from day one
- Live screen view instead of only weekly reports
- Used Wolfeye as a coaching tool, never as punishment
- Started small (10–30 PCs), then scaled with GPO/Intune
- Average time to full rollout: less than 5 days
Across these three examples: 25–41 % productivity increases – without drama, without new HR policies (according to their internal numbers).
Illustrative ROI Across These Three Companies
In these case studies, Wolfeye cost around $80/PC/year.
Their self-reported average productivity gain was around +34 %.
At a hypothetical $48,000 average yearly salary, that would correspond to roughly $16,320 additional value per employee/year.
This is an example calculation based on their own figures – it is not a promise, and your results may differ significantly.
Frequently Asked Questions – Real Results with Wolfeye
These three examples are drawn from results customers reported in our 2024–2025 Latin America survey (n = 142 companies). They are not unique outliers – but they are still individual case studies and do not guarantee similar results for every company.
When introduced transparently (“We use Wolfeye to help and coach, not to punish”), many teams report 95 %+ acceptance. Most say: “Finally someone sees when I’m stuck.”
No – most founders install the first 20–30 PCs themselves in under 3 hours, then automate the rest with their IT partner.
Yes – multi-tenant dashboards, optional white-label and automated billing are available so your MSP can run it for you.
Conclusion
A 25–40 % productivity increase is not just a nice idea – many Wolfeye customers report improvements in this range in their own internal tracking.
The three companies from Mexico, Peru and Chile in this article did it the same way: one simple live monitoring layer, total transparency, coaching instead of control.
Of course, every business is different – your own results may be higher or lower.
What doesn’t change: you can only improve what you can actually see on your screens.
Start your 14-day free trial today – and measure the impact for yourself.
Ready to work on your own 25–40 % productivity boost?
Start 14-Day Free TrialWolfeye is monitoring software. Use is subject to local laws. Case studies and figures on this page are examples based on customer reports; results can vary and are not guaranteed. Please check regulations in your region.